Signage and passive security measures only go to date in regards to mitigating criminal activity in your property. Establishing a physical, boots-on-ground presence by enlisting a patrol service, sets the tone that there is actual intervention whenever a criminal element attempts to compromise the safety and security of one’s property. The example I’ve always used is the suburban neighborhood. It appears you can’t enter any suburban neighborhood without seeing a “No Soliciting” sign. Our approach is that individuals don’t want that message planning one ear and out the other. We want that rule or expectation enforced as a courtesy to residents, customers, tenants and employees along with an offense prevention measure.
2. First Point of Contact Professionalism
In working together with property managers, we’ve unearthed that Security Officers are normally the first point of contact in your property. You would certainly private security companies Atlanta not want that first point of contact to be someone loitering or harassing people. Over time that becomes the “face” of one’s property. Once a security guard or patrol service has established a physical presence in your property, that “face” will end up one of professionalism, courtesy, and safety. With that being said, not all private security agencies have exactly the same standards. When seeking out a security service, try to find agencies that hire from military and police backgrounds. Also ask what additional certifications they require of these guards above and beyond their state licensing. First Aid Certifications seem like a no-brainer for someone charged with ensuring the safety and security of one’s property. However, some agencies continually higher lower quality officers for them to pay them less and maintain a higher margin. Underneath line is if you should be considering enlisting the services of a Security Officer and Patrol agency, try to find the ones that ensure those following quantities of professionalism: Officer Quality, Top Tier Training and Customer Care.
3. Service Accountability
In the event that you go ahead and make the decision that hiring a security guard or patrol service would greatly boost the “face” of one’s apartment community, commercial center/plaza, and other property, then ensure the company is remaining accountable to you, the customer. Not all private security agencies ensure exactly the same standards and accountability measures due to their clients. If you put the term out to your residents, employees, tenants, or customers that we’ve taken on a patrol service, then you want to know that you’re getting everything you are paying for. Look for agencies that utilize security guard and patrol accountability systems. Some patrol services even offer reports offering an occasion, date and location stamp. This lets you understand that whatever hours or patrol window you’ve consented to is being upheld. Keep them accountable!